5 Jobs in Ferndale, MI
LES STANFORD CHEVROLET CADILLAC is Hiring a Business Development Center Representative Near Ferndale, MI
We are expounding upon our Business Development Center (BDC) team to keep up with our increasing business. If you are an experienced BDC representative, we are certain our compensation plan and business hours (no Saturdays!) will entice you! Dealership experience is preferred but not required.
Job Responsibilities:
- Through direction from the Business Development Lead (BDL), provide lead follow up and management through a CRM.
- Support the Business Development Lead in both outbound and inbound initiatives..
- Answer incoming sales/service calls, actively involved in TO (turn over culture), make outgoing calls, assist in coverage situations or special projects where needed.
- Communicate effectively with internet customers and prospects according to their preferred method of communication i.e. phone, e-mail, text, web chat.
- Strong phone, computer and communication skills are a must.
- Must be comfortable with calling previous customers and new leads.
- Have an understanding or willingness to learn all of the dealership’s products and services.
- Schedule and Confirm sales/service appointments. Reschedule missed sales/service appointments as needed.
- Respond to internet inquiries within the predetermined time of receiving them.
- Work with the sales/service staff to set and follow up with leads, appointments and other follow up activities.
- Keep updated on new products, features, etc. and the benefit to our customers.
- Able to multi-task and be a Team Player
- Responsible for overall team success through established individual KPI’s.
- Other tasks as assigned by the BDL.
The department business hours are:
Sales Department: Mon & Thurs 9am - 8pm. Tues, Wed & Fri 9am - 6pm.
Service Department: Mon - Fri 7am - 6pm.
This is a full-time (40 hours /week) position that we are looking to fill with the right person.
Interested? We would love to talk to you about joining our team!
To apply please reply to this ad with your resume.
Job Type: Full-time
Benefits:- Hourly Plus Commission
- Monday-Friday operation. NO SATURDAYS
- Full Benefits – 401K and Health Care
- Opportunity to advance.
- Compensation plan higher than the industry standard with appointment and unit commission
- Strong leadership team that works with you to reach maximum potential.
- Family owned and operated.
Job Summary
Full Time
Consumer Services
$68k-88k (estimate)
02/23/2024
05/22/2024
lesstanford.com
Dearborn, MO
50 - 100
Consumer Services
Related Companies
The job skills required for Business Development Center Representative include Communication Skills, Leadership, Communicates Effectively, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Development Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Development Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Development Center Representative positions, which can be used as a reference in future career path planning. As a Business Development Center Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Development Center Representative. You can explore the career advancement for a Business Development Center Representative below and select your interested title to get hiring information.
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